Shipping Policy

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Effective Date: 06/05/2024

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1. General Information

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At HairNShape, we strive to provide efficient and reliable shipping services to ensure your products reach you in a timely manner. Please read the following policy to understand our shipping practices and procedures.

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2. Processing Time

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• Order Processing: All orders are processed within [X] business days. Orders are not processed or shipped on weekends or holidays.

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• Order Confirmation: You will receive an order confirmation email once your order has been successfully placed, containing details of your order.

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3. Shipping Rates and Delivery Estimates

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• Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.

• Delivery Estimates: Estimated delivery times will be provided at checkout and may vary depending on your location and the shipping method selected. Typical delivery times are as follows:

  • Standard Shipping: [X] to [Y] business days

  • Express Shipping: [X] to [Y] business days

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4. Shipping Destinations

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• We ship to addresses within [Country] and internationally.

• Some products may have restrictions and cannot be shipped to certain destinations.

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5. Shipment Confirmation and Order Tracking

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• Shipment Confirmation: You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s).

• Order Tracking: You can track your order using the tracking number provided in the shipment confirmation email.

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6. Customs, Duties, and Taxes

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• International Orders: HairNShape is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

• Customs Clearance: Customs clearance procedures may cause delays beyond our original delivery estimates.

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7. Damages and Issues

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• Damaged Packages: HairNShape is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

• Incorrect or Missing Items: If you receive incorrect or missing items, please contact us immediately at [customer service email] so we can correct the issue.

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8. Returns and Exchanges

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• For details on how to return or exchange a product, please refer to our Return Policy.

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Contact Us

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If you have any questions or concerns about our shipping policy, please contact us at:

HairNShape
contact@hairnshape.com

Thank you for choosing HairNShape.